KEY MANAGER
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Negotiable

Permanent

Description

KEY MANAGER - Full Time

We are a locally owned franchise operated by pet lovers, who treat customers like neighbors. We value learning and train our teams to be well knowledgeable in pet foods, nutrition and pet care. We take time to complete training and relevant tasks to be comfortable offering recommendations and answering neighbors questions about our selection of products and great values so neighbors can care for and spoil their pets even more. 

As a Key Manager, you will get to know visiting pets and their owners by name. You will enjoy providing playful store experiences to remind neighbors just how fun it is to own a pet and you will enjoy hosting adoption events with area rescue groups so adoptable pets can find loving homes. When you join our team, youll receive:

  •  Competitive Pay
  •  Health, Vision & Dental insurance
  •  Paid Time Off (PTO)
  •  Flexible Spending Program
  •  Employee Discount 
  •  Career Advancement Opportunities


WHAT A KEY MANAGER WILL DO

  • Partner with team leaders to learn standards and routines to ensure pet center is adhering to the cleanliness, animal care, cash handling, and safety and security standards 
  • Assists Team Leaders with training, providing clear and timely coaching, reinforcing neighborly behavior, and serving as a role model 
  • Assists in communicating team results, delegating tasks and communicating opportunities to improve neighbor engagement and Team Member performance to Team Leader
  • Learns and performs back office procedures to comply with standards and expectations, including making signage, updating price changes, and inputting cashier records
  •  Performs register-related management functions in the absence of Team Leaders 
  • Leads team through proper opening or closing procedures 
  • Assist Team Leader in building community partnerships, events and marketing opportunities
  • Work well within a proven system and be willing to change when areas for improvement arise
  • Helps with recruiting by reviewing applications and participating in interviews


WHAT A KEY MANAGER NEEDS

  • 2+ years of retail experience with interest in leadership roles
  • Proficiency in Microsoft Office (Word, Excel) 
  • Solid communication skills with the ability to motive and lead others
  • Ability to work in a fast-paced, diverse environment, while managing multiple tasks
  • Strong organizational skills with an attention to detail and accuracy
  • Excellent sales and follow-up skills and customer service orientation
  • Have reliable transportation to pet center
  • Ability to work a flexible schedule including weekends and holidays as needed
  • To be 18 years or older


ABOUT PET SUPPLIES PLUS 

At Pet Supplies Plus, were crazy for pets. We are a locally owned franchise, operated by local pet lovers. All of our locations offer a wide array of pet food, pet products and animal expertise all at a great value, allowing neighbors to spoil their pets even more. Our friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. We are committed to teams and our communities and are active in our local communities.

  • 1
  • Negotiable
  • None
  • None
  • Hi-231606
  • Permanent
  • 44

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