Patient Services Representative

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Job Details Level Undisclosed Job Location IN - Evansville - Evansville, IN Position Type Full Time Education Level Undisclosed Salary Range Undisclosed Travel Percentage Undisclosed Job Shift Undisclosed Job Category Undisclosed Description Must be willing to travel to Horsham and Bensalem. The PSR perform administrative duties at the front desk of the centers while greeting patients, scheduling and confirming appointments, and collecting/ completing payments and paperwork respectively. Responsibilities: Admin I * Greet patients in a friendly and professional manner * Answer the phone in a friendly, timely, and professional manner * Obtain all new patient forms, properly update in NextGen/ HER; ensure that patient records are up to date in EHR/ NextGen * Compile and record medical charts; accurately keep medical records * Collect necessary paperwork for patient appts such as authroizations, referrals, etc. * Collect copays and patient balances at time of service * Schedule and confirm appointments; collect email addresses from patients * Provide assistance to patients, other admin and clinical staff to ensure efficient patient flow through the office * Train new hires as needed * Complete daily Billing tasks as well as the Operative notes * Submit fee tickets at the end of the day * Maintain the appearance and function of all office equipment and facilities * Maintain inventory of operational materials and supplies * Respond to all emails and calls in a timely manner * Attend/ complete company meetings and/ or training as assigned * Perform all other duties as assigned Qualifications Minimum Requirements: * High School Diploma or equivalent required; Associates Degree preferred * Minimum of 1 year in administrative experience; preferably in a medical office * Must have reliable transportation to clinics that may not be accessible to public transportation. Qualifications: * Excellent customer service skills * Bilingual (English/Spanish) is required * Proficiency with Microsoft Office and data entry * Must be professional in appearance, tone and delivery and an effective communicator * Dedicated to follow-through and results * Very detail-oriented and strong organizational skills * Flexibility as it relates to schedule, responsibilities and priorities * The ability to interact with, support, and influence positively the behavior and activities of referring physicians, superiors and staff/co-employees * Must be an exceptional listener * The ability to work independently and as a member of a team
  • 1
  • Negotiable
  • None
  • None
  • Re-103021
  • Permanent
  • 5

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