Collection Services Advisor

Accountancy jobs >> Accounting/Financial/Insurance




Collections Services Advisor

Salary: £22k-£25k Pro rata

Location: Brighton

Hours: Full time Mon - Fri

We are currently looking for an experienced Collections Advisor to join a busy and thriving Property company based in the heart of Brighton. This is a great opportunity for anyone wanting to join a fantastic, professional company and the successful candidate will be supported and encouraged to achieve industry qualifications after the probationary period.

The purpose of the role will be to maximise the recovery of rental arrears by the development and implementation of recovery strategies for each arrears case.

You will be working alongside the Property Managers, speaking with our customers and clients and applying excellent attention to detail in dealing with tenants in rent arrears and general enquiries. You will be good at communicating, juggling priorities and working under pressure.

Key duties and responsibilities:

Contribute to the identification criteria of arrears cases
Reviewing all accounts with arrears of rent and agree plans with tenants and councils
Monitoring arrears performance and managing all rent arrears cases through to litigation
Dealing with of incoming & outgoing calls
Contributing to the effectiveness of the Collections Team through team work
Data entry and system updates
Responsible for the receiving of Card Payments from residents, ensuring complianceThe ideal candidate will have the following skills or experience:

Extensive experience in debt or arrears collections
Ideally experience in the housing or property sector
Numerate, Communication, Problem Solving
Excellent Customer Services skills with the ability to negotiate whilst remaining calm and professional always
IT literate
Excellent attention to detailFor more information on this role please contact Sarah Nicholas on (phone number removed) or apply today!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service
  • 1
  • Negotiable
  • None
  • None
  • CV-152685
  • Permanent
  • 1

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