IT Support Engineer

IT/Software/Telecoms jobs >> IT

Negotiable

Permanent

Description

Job Title: IT Support Engineer

Location: Huntingdon, Cambridgeshire PE29 6WR, Hybrid working

Salary: £18,000 - £21,000 per annum

Job type: Full time, Permanent

The Role:

The role of the IT Support person is to support both the IT Infrastructure and Business Intelligence departments. There are a lot of basic cases related to user setup, machine setup and admin being carried out by our experienced specialists, taking them away from the more advanced issues and project work.

Key duties

Support end users operating in many varied roles
Diagnose and solve hardware/software incidents/problems
Active Directory administration including Office 365 and Azure AD
Veeam backup administration
Network Management
Install, maintain, and support Business Applications
Install and maintain Desktop OS
Establishing and maintaining Standard Operating Procedures, Documentation and Policies.
Transferring knowledge regarding processes into a standard format that can be used throughout the department.
Utilise knowledge and skills from external influences to bring and maintain best practice in the department.
Being involved in a wide range of projects from multiple small projects to companywide / large assignments that can vary from software and infrastructure to back or front office IT.Key Requirements:

The job holder will be expected to be able to demonstrate the following competencies:

Minimum 2 years' experience in IT role.
Strong Windows desktop and server support skills.
Desktop and server patch management WSUS.
Deploying secure compute configuration using Group Policy.
Experience managing antivirus/endpoint security products.
Significant experience in technical administration roles covering Hardware and Software.
Strong technical problem-solving skills and experience.
Exposure to backup technologiesInitiative

Identifying what needs to be done and doing it before being asked or before the situation requires it.

Results Orientation

The ability to focus on the desired result of their own or their unit's work, setting challenging goals, focusing effort on goals, and meeting or exceeding them.

Personal Credibility

Demonstrated concern that one be perceived as responsible, reliable and trustworthy.

Stress Management

The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.

Flexibility

Openness to different and new ways of doing things; willingness to modify one's preferred way of doing things.

Education/Experience Requirements:

In addition, the following would be required:

High level of accuracy and attention to detail.
Strong verbal and written communication skills with the ability to explain at different technical levels.
To work independently and within a team to complete project deliverables in accordance with timelines.
Able to work in a fast-paced, complex, and dynamic environment.Benefits:

Pension
Enhanced holiday entitlement
Private Health Insurance
Income protection and critical illness
Life AssurancePlease click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of: IT Support 1st Line, 1st Line Technical Support Analyst, 1st Line Helpdesk Engineer, 1st Line Support Engineer, 1st Line Support Technician may also be considered for this role
  • 1
  • Negotiable
  • None
  • None
  • CV-189734
  • Permanent
  • 9

How to Apply: Please click here to create a free Pure-jobs.com account and post your resume. Only logged in job seekers can apply for a job.

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job
x

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)
Invalid Input

Your email address(*)
Invalid Input

Please select you reason(*)

Additional information(*)
Invalid Input

Invalid Input

Get new jobs for this search by email.

Also get an email with jobs recommended just for me.

Create Alert



Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

However, by continuing to use the site without changing settings, you are agreeing to our use of cookies.