Account Support

Customer Service jobs >> Advisor/Assistant/Manager

Negotiable

Permanent

Description

Purpose of the role
To deliver the goals of the Dometic business plan providing day by day sales support to the Sales team and for the following customer sectors: Distributors; OEM’s; Superyachts/Special projects; Residential and Commercial.
Main Responsibilities
Sales Support
* Answer enquiries both internally and externally: deal with enquiries & quoting to OA customers; manage all day-to-day sales matters for your list of allocated accounts, taking ownership of their needs; create and manage deadlines for enquiries where appropriate
* Provide direct support for Sales Team as required
Distributors
* Develop relationships with key distributors by regular, two-way communication
Order Processing
* Checking and Verification
* Provide support and assistance to processing team
* Process incoming sales orders on M1 system
* Communicate with customers – telephone, fax and email
General
* Day to day sales administration
* Answering the telephone / Door
* General office duties
* Help with improvement projects as necessary
* Undertake other tasks as may be required from time to time by the Directors of Dometic
Who are we looking for
Qualifications and Experience
We believe that the ideal candidate has the following qualifications and experiences:
* Previous working experience in manufacturing sector – preferred
* Admin and customer service experience
* ERP systems
* Good written and spoken English - required
Success Factors
To be successful in this role, we believe that you possess the following skills, competencies & characteristics:
* Teamwork
* Ability to work with Technical information
* Strong communication skills both written and verbal
* Highly organised and able to prioritise the workload
* Self-Confident
* Flexibility
Is this the perfect match for you? Please apply as soon as possible by sending your cv. We will screen the applications continuously and start interviewing during the application period
  • 1
  • Negotiable
  • None
  • None
  • CV-23471
  • Permanent
  • 0
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