IT Support and Projects Officer

IT Support and Projects Officer
Salary: Up to £30,000
Location: Newark office (1-2 days per week) - Hybrid
Full time: 35 hours per week (Mon-Fri)
Permanent
Closing date for applications: 8th January 2025
First interview: 20th January 2025
Second interview: 28th January 2025
About Us
The Wildlife Trusts are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together we have over 900,000 members, 32,500 volunteers and 3,400 staff across the UK. We are at an exciting moment in our 110-year history, with the implementation of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.
Wildlife Trusts have restored and care for some of the most special places for wildlife in the UK. Collectively we manage more than 2,300 nature reserves, operate 123 visitor and education centres and own 29 working farms. We undertake research, we stand up for wildlife and wild places under threat, and we help people access nature.
The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities.
About You
Are you looking for a new challenge and the chance to work in an IT role for one of the UK’s best-loved nature charities? Then we have an exciting opportunity for you. We are looking for a self-motivated IT support and projects officer with experience of supporting and administering a Microsoft 365 / Azure environment, delivering IT implementation projects with excellent customer care and problem solving skills and a desire to put your abilities to good use for an organisation that is working to combat the climate and nature emergency.
Working for Royal Society of Wildlife Trusts you will be part of the IT team supporting over 130 staff in a hybrid working environment and colleagues from the Wildlife Trusts movement spread throughout the UK. This role is hybrid homeworking with 1-2 days per week working from the main office in Newark, Nottinghamshire.
You will have experience configuring and managing Microsoft 365 and Microsoft Azure services in a hybrid working environment and supporting users with troubleshooting and best practice in the use of these services. You will have experience in the delivery of IT projects, ensuring the planned and smooth rollout of new IT services enhancing IT operations for the organisation and our users. As well as a good technical background, you will be an adept communicator with the ability to explain complex information in simple, clear terms to non-IT colleagues. You will be an analytical thinker, with problem solving skills and up-to-date technical knowledge across a broad range of platforms. Most importantly you will be self-motivated with a willingness to develop new skills and make use of new technologies. You will have excellent customer care skills and the ability to manage and prioritise workloads to ensure the best outcomes for the organisation and our IT service users.
The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
RSWT take our safeguarding responsibilities extremely seriously. You can read our commitment statement on our website.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.
RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options