Accounts Receivable Manager

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Namasté Laboratories was founded in 1996 by Gary Gardner. This company was founded to address the health-conscious, multi-cultural consumer market. Namasté is a leader in the ethnic hair care products industry dedicated to identifying holistic, innovative remedies for the healing and renewal of hair, skin and body. This philosophy has made us a leader in natural, therapeutic health and beauty aids

Full-Line of Benefits Offered (as of job posting date)

PTO, Paid Holidays, Flexible Work Schedule, Medical, Dental, Vision, STD, AD&D, LTD, Basic Life, Voluntary Life, 401k w/ match, Medical FSA, Dependent Care FSA, Transit Account, Parking Account, LegalShield, Accident Insurance, Critical Illness Insurance, Pet Insurance, & Employee Assistance Program.

Work-from-Home/Remote: No


The position manages the Receivables, claims and relationships with all customers of North America and Internationally. Support staff is located in the United States and India. The primary role is to ensure that outstanding receivables are pursued in a timely and professional manner, issues are identified and escalated, and department/company goals and objectives are met. The finance team will work as a team to accomplish maximum benefits by leveraging workflows and managing workload.


  • Ensure update of receivables by coordinating and monitoring daily sales order processing and bank remittance transactions.
  • Ensure timely settlement of claims with adequate supporting documents and internal approval as per organization’s schedule of authority and ensuring adequate provisioning of unsettled claims on monthly basis
  • Review of credit limits on a 6 monthly basis for all Customers along with Sales and Customer Service department
  • Interaction with credit insurance provider and getting new limits for new customers.
  • Continuously updating / modifying credit policy in order to reduce credit exposure of the organization along with Sales and Customer Service department
  • Escalating and resolving overdue amount and potential Bad debts from various customers with the support of Finance Controller and Head of Sales
  • Ensuring all Sales orders are released through rigorous credit checks to protect Organization’s funds
  • Identifying any significant control deficiencies in the “Order to Cash” process and putting in adequate controls in order to mitigate credit and collection risk
  • Handling Statutory and Internal Audit with respect to A/R function and ensuring timely implementation of their recommendations
  • Obtaining Balance confirmation and reconciling accounts of all customers every quarter in order to ensure Books of Accounts are clean and customer accounts reflect true and undisputed balances
  • Continuous follow up of collections of due amount by interacting with customer care and sales functions
  • Playing role of commercial head in the appointment of new customers while calculating their investment and return on investment
  • Continuous credit appraisal of various customers by tracking their collection history as well as getting their credit evaluation done from various agencies in order to mitigate credit risk
  • Monitoring and Reducing the DSO of the organization. Circulating monthly DSO report to all stakeholders and interact with them to get overdue payment.
  • Weekly circulation of Receivables Ageing report to all stakeholders
  • Benchmarking the best practices in terms of Trade Margin, Credit period, Credit risk and claim settlement process, and implementing best practices in the organization
  • Analysis of “Below the line” promotion expenses among various class of trade and comparing them with Last year and Budget expenditures
  • Ensure appropriate bad debt reserves are in place
  • Special projects as assigned
  • Meets accounts receivable financial standards by providing annual accounts receivable budget information; monitoring expenditures; identifying variances; implementing corrective actions.
  • Supports financial planning by forecasting cash.
  • Maintains financial security by adhering to internal accounting controls.
  • Protects organizations value by keeping information confidential.
  • Accomplishes accounting and organization mission by completing related results as needed.


  • 8+ years of experience in Accounting with specific relevant experience in Accounts Receivables and Credit.
  • Experience managing a team
  • A Bachelor’s degree in Accounting
  • A CPA is preferred
  • Earlier experience in CPG industry and working with big mass & chains customers in USA is preferred.
  • Familiar with an ERP system, SAP is preferred


  • Ability to work in flat organization and hands on working experience.
  • Strong analytical skills – a professional with strong analytical skills who is able to apply these skills in business decision-making and improve processes.
  • Continuous improvement focus – an individual who is always focused on the improvement of business processes within his or her team and across the organization where applicable.
  • Outstanding interpersonal skills - a relationship builder with a professional, open and confident style who can collaborate internally and externally and has strong written and verbal communication skills.
  • Business Acumen - Understands business implications of decisions; displays orientation to profitability.
  • Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
  • Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
  • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • 1
  • Negotiable
  • None
  • None
  • Hi-5
  • Permanent
  • 71

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